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About

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ALL ABOUT US

Smarter, safer industrial stainless steel piping solutions

Ibex Australia is a family-owned and operated business with over 30 years of experience delivering smarter, safer industrial stainless steel piping solutions.

We supply only the highest quality products backed by comprehensive data and real-world experience. We work in true partnership with our customers to deliver the best possible solutions to ensure they do the same.

Our products can be found across many industries, including defence, food and beverage, health, manufacturing, mining, oil and gas, education, workshops, process plant and equipment, marine, agriculture, rail, data centres, government, hydroponics, water treatment, terminals, construction, fuel farms, power and energy.

 

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Our Commitment 

We are number one in product reliability, responsiveness, and technical knowledge

At Ibex Australia, we will always work to ensure our customers have the best experience with our products and services.

We are your trusted piping solutions partner who will help you exceed your client’s expectations and maximise profitability. We are committed to providing excellent products that are reliable and durable, unparalleled customer service, as well as a wealth of technical knowledge and expertise.

Contact Us Today
Products you can rely on

Products you can rely on

With a global network of suppliers, we offer the most reliable products in the industry, backed by numerous certifications and accreditations.

A team you can rely on

A team you can rely on

When you partner with Ibex Australia, you can trust that you're working with a team of experienced professionals who are always available to provide expert advice and support. We understand the importance of communication and strive to build long-term relationships with our customers.

Technical experts you can rely on

Technical experts you can rely on

Our team of technical experts can provide product advice and guidance, from initial enquiry through to after-sales service. We have a wealth of knowledge and expertise, enabling us to support you through any stage of your project.

WHAT WE LIVE BY

Our Values

We live by a set of core values that guide everything we do.

These values are more than just words on a piece of paper; they’re the foundation of the Ibex culture.

1

GOOD MORNING!

We greet each other with a smile and a positive attitude. It’s the foundation of our company culture.
A happy, friendly, and fun work environment starts with a “good morning”.

2

DREAM TEAM

We work together as a team to get the job done right. We’re committed to helping each other and being the best team possible. We’re trustworthy, loyal, and always looking out for each other – a true Dream Team.

3

SHOW EM' THE LOVE

We go above and beyond for our customers and our team. We are always looking for ways to improve our customers and our team experience and make sure they feel the love.

4

MAKE IT A BELL RING

We’re passionate and driven about what we do. We have the courage to take risks and the endurance to see it through. We want to be the best, and we’ll do whatever it takes to get there – we celebrate success!

5

MOVIN' TUBE

We’re a hardworking team that gets things done. We have a can-do attitude, and we keep putting in the work even when it’s tough.
We’re always looking for ways to improve, and we never give up!

What Drives Us

RESPONSE-ABILITY

At its core, our company is built on the idea of response-ability - the ability to respond to the needs of our customers, team, suppliers and community. This commitment to meeting the needs of others is what drives us forward and motivates us to do better every day. It's also what makes us unique in the marketplace. Our competitors may talk about customer service, but we live and breathe it. We are constantly looking for ways to improve our response time, whether that means investing in new technology or training our team members to be even more responsive to customers' requirements. Our goal is always to be the company that provides the best possible service and products - no matter what. Our commitment to response-ability is what makes us who we are. It's what drives our company forward and motivates us to do better every day. We are proud to be a company that puts response-ability first, and we will continue to work hard to be the best possible company we can be.

To Our Customers

We work in true partnership with our customers every day by responding to their needs to deliver the best possible solutions to ensure they do the same. We invest in technology and training to make sure we are always as responsive as possible, and we are always looking for ways to improve.

To Our Team

We provide opportunities for our team members to grow and develop their skills so they can be even more responsive to customer needs. We also create a culture of open communication so that everyone can share ideas on how we can improve. We recognise and reward team members who go above and beyond to demonstrate response-ability.

To Our Suppliers

We work with suppliers who share our commitment to response-ability. We build long-term relationships with our suppliers so that they can rely on us to be responsive to their needs and they to ours. We work closely with them to ensure that we are always getting the best products and services possible.

To Our Community

We are committed to care and compassion for humanity and understand that it's our responsibility and a necessity to help those in need. Many of the Ibex Australia team are active participants in the Rapid Relief Team, helping our emergency workers and the community in times of natural disaster and bringing relief to those financially disadvantaged.

© Copyright 2021 Ibex Australia Ltd.

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We are number one in product reliability, responsiveness, and technical knowledge

At Ibex Australia, we will always work to ensure our customers have the best experience with our products and services.

Products you can rely on

Products you can rely on

With a global network of suppliers, we offer the most reliable products in the industry, backed by numerous certifications and accreditations.

A team you can rely on

A team you can rely on

When you partner with Ibex Australia, you can trust that you're working with a team of experienced professionals who are always available to provide expert advice and support.

Technical experts you can rely on

Technical experts you can rely on

We have a wealth of knowledge and expertise, enabling us to support you through any stage of your project.

Request A Quote

1300 85 45 20 sales@ibexaustralia.com.au
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